Frequently asked questions
Is this website for international customer only ?
I'm facing some trouble when check-out the product, what should i do?
For every customer that facing some trouble you can directly contact us through email: firstname.lastname@example.org
Can i cancel an order before payment?
Yes, for customer who want to cancel the order before payment just contact us through email: hi.jollygang@Gmail.com
Can i cancel an order after payment?
We are sorry, you can't cancel an order after payment. So make sure to read the product description careffuly before placing an order with us.
Can i return the product?
For return policy please read it carefully.
How long does the shipping take?
it depends on shipping service that you choose.
What if my package got lost?
For every package that got lost we can give you the refund but minus the shipping cost. But first we recommend to check to your local post office it might be got hold because need to further check.
I can't find my country in your checkout pages, what should i do?
Unfortunately for now Jolly Gang are not able to ship around the world, but feel free to contact us through email: email@example.com. as soon as we got your email we will put your country at the shipping list.